The policy will also notify you of the methods of data collection, what and how the information is collected and used as well as whom we share the information.
By submitting your information on our website pages, you hereby consent to our processing of your personal information data.
If you wish to seek any clarification or you would like to remove your email address from our emailing lists, you may write or email to Webmaster, DISCOVERYMICE, 48B, Jalan Memanda 9, Ampang, 68000, Kuala Lumpur, MALAYSIA . Email: webmaster @discoverymice.com
A range of technological methods are used to collect and process data for the purpose of fulfilling registration, sale and payment transactions with you, compiling statistical information and analytics for purposes of honing our marketing tactics and collating client feedback to improve our service levels and customer satisfaction levels.
The kind of information that we collect varies from form to form depending on the transaction between yourself and DISCOVERYMICE. Generally the data are personal particulars as expressed in the respective forms, particulars of purchase and details of credit card for payment verification purposes. In some cases, where the payment gateway party is identified, for example PayPal, the payment gateway is through a third party and we do not store the credit card information.
Besides collecting information in regards to your browser, operating system, IP address and domain name, we may also collect and capture information about your usage behaviour when you access our website which includes monitoring the webpages that you access and the click-throughs on links and advertisement banners.
We also use third party contractors in various SEO services, payment systems, analytics and advertising of which they may also capture your information and usage pattern and share with us
At all times your privacy is respected and your information is only used for:
• Registration purposes which may include subscription, event attendance, an account, purchase or interest in a specific activity;
• Customer support and response over enquiries and feedback;
• Capturing statistical and demographic information for management and marketing purposes
• Notification of DISCOVERYMICE’s activities, sale offers and other bulletin information
• Sending you third party offers and incentives or allowing third parties to contact you about their products and services of which you are allowed to opt-out from receiving further offer notices by selecting the opt-out choice in the offer notice. You will also be allowed the choice to unsubscribe or remove your name and email address from our mailing list)
• Notification from us in regards to the management and operations of our website, its contents , advertising, membership notification, new products and price rates, and any other information which may be relevant to you as a result of your association with DISCOVERYMICE.
Your information may be disclosed to:
• Our company internal and external auditors, solicitors and third party service providers engaged by us to process the data information;
• Parties whom we are required by law, subpoena or court order to do so;
• Our employees, interns and volunteers who are authorised to handle and process your data information for the specific purpose that has been submitted to us
Your data information is kept for the duration for which is required to fulfilled its intended purposes including with your permission to notify you of any future events or offers otherwise it will be deleted from our mailing lists in accordance with the Malaysian Personal Data Protection Act 2010 . However we may retain copies of it which are necessary to satisfy all our accounting, legal and regulatory requirements.
Under the Personal Data Protection Act 2010, you may request for a copy of the personal information that has not been purged, but we may charge a fee of no more than RM100 each time to retrieve and provide the information to you. To make a request, please email or write to: Webmaster, DISCOVERYMICE, 48B, Jalan Memanda 9, Ampang, 68000, Kuala Lumpur, MALAYSIA . Email: webmaster @discoverymice.com. Please note that for security purposes, information will only be provided to contacts as per the address and/or email that is recorded in the information with us.
In some of our email marketing notices, there are opt-in and opt-out choices (or in some cases to subscribe or unsubscribe) for purposes of obtaining your consent to store your personal data information as well as to remove your data information in our emailing lists. You may also request for your personal data to be changed for inaccuracy or removed by emailing to: The Webmaster, DISCOVERYMICE, 48B, Jalan Memanda 9, Ampang, 68000, Kuala Lumpur, MALAYSIA. . However we reserve the right to seek verification on the authenticity of the request and the revised information.
We will endeavour to treat your personal data information securely by employed the administrative and technological measures available to us:
All information you provide to us is stored on our servers or storage facility with security measures or in storage devices handled by authorised personnel only except information which are keyed in to third party service providers’ websites including but not limited to websites of payment gateway providers, banks and credit card companies for account verification and processing of online payments;
Online financial transactions using our own systems that involves the use of credit cards will be encrypted
If you have a registered personal account on this website, access to your account is secured by password and username which are privy to you.
All reasonable efforts will be used to safeguard your personal data but you acknowledge that the internet is not entirely secure due to many reasons beyond our control and therefore we will not be able to guarantee the safety and security of any personal data that is transmitted or transferred through the internet whether it is from you or to you.
All property rights including design and database rights and intellectual property rights of slogans, texts, graphics and photos, their arrangement and selection as well as all layouts, marks, logos, scripts and software systems and all other materials being part of this website belong to DISCOVERYMICE except those which are used under license or with the consent of their respective owners.
Please take note that no part of this website may be reproduced whether in part of in whole or in any form whatsoever without getting prior written consent other than for the purpose of keeping a record of an event or transaction.
In the event that there are contentions that any of the photos, designs or materials are not rightfully used, please inform The Webmaster, DISCOVERYMICE, 48B, Jalan Memanda 9, Ampang, 68000, Kuala Lumpur, MALAYSIA to request for them to be removed from the website.
Please take note that we disclaim and exclude any duty of care of which we may owe you in respect of any information displayed on our website. Your reference and reliance of any information herein and use of this website for whatever purposes is entirely at your own risk and nothing herein constitutes an offer to enter to any contract, and all transactions including registrations and payments are subject to written acceptance and confirmation by us. You may not rely on any information or representation in this website and for any purchase you agree that you have not relied on any statement, representation or information in this website and we shall absolve our liability whatsoever for any loss or damage as may be incurred due to your reliance of any information on this website that is erroneously displayed or proven incorrect. By using this website you agree that all warranties and terms and conditions implied by law in relation to our website is excluded.